Successfully Designing With Information

This series is designed for those practitioners responsible for designing information rich solutions, for example UX, IA, Visual or Interaction Designers, BAs or developers.

This is a skills-acquisition course.  It draws from information architecture (key information analysis questions, information modelling and design, metadata) and user centered design (user and business goals, personas, usability testing).  It uses real-world examples to show the techniques in action.  Even more, it shows the thought processes needed to apply these skills in messy and problematical situations.

Topics are covered in depth, each showcasing multiple skills in action . The first two topics are:

Building a Richly Connected Microsite

We are given the task of designing a micro-site that showcases a consulting group’s capabilities and track record.

The marketing department has a number of case study brochures, and wonders if they could just put them online.

We show that this approach has some major usability fails.  By considering the structure of the content, and the user’s goals, we can create a microsite which is much more engaging, informative and sticky.

Involves:  user goals, information analysis, information modelling, evaluating user interaction, wireframes.

Recipes for Success

On-line recipes sound simple enough, but there are many design considerations at play.  A variety of tasty examples show how we need to consider site goals and audiences, and how these are reflected in the structure of the recipes, access methods, terminology, and their relationships to other entities in their information ecosystem.

Involves: site and user goals, information modelling, access methods, curated content, reusability considerations.
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